Cango Casino Explorer is an independent Australian information guide about Cango (Can Go Casino) that uses affiliate links to support our editorial work. We are not the casino, we do not take bets on pokies or live tables, and we have no access to player accounts or cashier payments. This privacy page explains in plain words how our website handles your personal information when you read our guides or send our editorial team an email.
What data we process
Because Cango Casino Explorer does not offer player registration, logins or financial transactions, we never collect banking details, identity documents or home addresses. You can browse every review, bonus guide and payment breakdown on our site without giving us your name or setting up a profile.
When you visit our pages, our server and privacy-friendly analytics tools automatically record basic technical information. This includes your IP address, browser type, device operating system, screen resolution, referral source and the specific pages you read during your visit. This technical data is grouped into anonymous statistics so we can see which guides are most helpful to Australian readers.
The only personal data we receive directly is what you choose to share when you write to our editorial team. If you send us an email with feedback or a question, we see your email address, your name if it is included in your message, and the text you wrote. Please never send us casino passwords, payment card details or personal identification documents.
Why and for how long
We process anonymous technical data to keep the website secure, prevent automated abuse, fix broken pages and understand how visitors navigate our articles. When you click an outbound affiliate button to visit Cango, a temporary tracking parameter notes that you came from our guide so we can receive a commission at no cost to you. This tracking does not tell us who you are or what you do on the casino site.
If you contact us by email, we use your message and email address solely to read your feedback, check our facts and send you a reply. We never sell, rent or trade your contact details with mailing lists, marketing agencies or third parties.
We keep technical server logs for up to 30 days for security monitoring, while aggregated analytics statistics without personal identifiers are kept for up to 12 months. Email correspondence sent to our editorial inbox is stored for up to 12 months so we can follow up on past questions, after which threads are permanently deleted.
Your rights
As an Australian visitor, you have clear rights over any personal information that can identify you. In practical terms, this applies mainly to emails you have sent to our editorial inbox, since our browsing analytics do not identify individual readers.
- You can ask whether we hold any emails or personal details linked to your address.
- You can request a copy of the messages you have sent to us.
- You can ask us to correct inaccurate details or delete your email history from our inbox before our standard 12-month removal period ends.
- You can block cookies and analytics tracking at any time through your browser settings or by using private browsing mode.
We do not charge any fee to handle privacy requests. Because we have no connection to the player database at Cango, we cannot view, change or delete data held inside your casino account. For casino account privacy requests, you must use the casino’s own 24/7 live chat.
Contact about privacy
If you have a question about how Cango Casino Explorer handles data, or if you want to ask us to delete past emails you have sent to our team, you can reach us at [email protected]. Please write from the same email address you used previously so we can locate your messages and confirm that the inbox belongs to you.
Our editorial team reads every privacy enquiry and typically replies within 24 hours on working days. Whenever we update our analytics tools or data retention rules, we revise the text on this page so you always know how your information is handled.
